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Frequently Asked Questions
Frequently Asked Questions
The questions listed below are the most common questions we're asked. Please note, this FAQ is targeted towards our potential customers. For existing customers, questions regarding technicalities with our service can be found in the Client Center.
If you are unable to find the answer to your question here, please feel free to contact us.
The best option for learning about what web hosting is, would be to visit W3schools.com and read their article on the concepts of web hosting.
Good question! As we mentioned on our Twitter account, as well as on the front page, we ran into a few bugs while preparing our site for launch. We DO offer dedicated hosting, and you CAN order it, but we don't have the information on our site yet. If you are in need of dedicating hosting, please contact us until we get the information posted.
The answer to this question is rather simple - it is impossible to offer truly unlimited storage space. While we are able to provide vast amounts of space, no one can guarantee unlimited space. Many web hosting companies offer "unlimited" as a plan feature. It is impossible for any provider to actually provide an unlimited amount of bandwidth or disk space. It's just not possible.
For more information regarding this issue, read this article.
The answer to this question is rather simple - it is impossible to offer truly unlimited bandwidth. While we are able to provide vast amounts of data transfer, no one can guarantee unlimited transfer. Many web hosting companies offer "unlimited" as a plan feature. It is impossible for any provider to actually provide an unlimited amount of bandwidth or disk space. It's just not possible.
For more information regarding this issue, read this article.
Again, a simple question to answer. We value honest customers, so we feel we should return the honesty. We'll tell you what you're getting from us. We're not going to add tricks or gimmicks to sell you. What you see is what you get. That's been the heart of our business model since day one, and is written into the code of ethics that our company follows. Put simply, it is against our company policy to mislead a customer for any reason.
